Railay Bay Resort and Spa

Our stay at Railay Bay Resort & Spa from 27 Feb to 01 Mar 26 was amazing. From the moment we arrived, the warm welcome and seamless check-in immediately set the tone for a memorable stay.

The room was maintained to an impressively high standard — spacious, immaculately clean, and beautifully designed. The bedding was luxurious, the bathroom well appointed, and the overall ambience offered both comfort and privacy. It truly felt like a peaceful tropical retreat.

One of the absolute highlights was the stunning swimming pool overlooking Railay West Beach. Relaxing there during sunset, with dramatic limestone cliffs framing the turquoise sea, was simply breathtaking. The view alone makes this property special. Have added some amazing photos from the evening & the Railay Street during night. Also, they have a another swimming pool in the property which is also quiet subtle.

We were travelling with our 1-year-old child for celebrating her 1st Birthday and the resort was wonderfully accommodating. The provided a cute room decor & a cake as well ☺️. The staff were attentive and genuinely caring, always smiling and interacting sweetly with our little one. The spacious layout of the property made it easy to move around comfortably, and the calm beachfront setting felt safe and family-friendly. It’s rare to find a resort that balances romance and family comfort so effortlessly.

What truly sets this resort apart is the cordial and professional staff. Every team member went out of their way to ensure we were comfortable, making us feel valued throughout our stay.

For anyone visiting Railay and looking for a resort that combines high-quality rooms, breathtaking views, excellent facilities, and heartfelt hospitality — especially for families with young children — this is an outstanding choice. We would gladly return ❤️

This hotel is a very good place to stay during the visit to Railay Bay. My wife and I spent four nights here, with our two small children.

We stayed in the One Bedroom Luxury Pool Villa, which was really great. It's a separate private villa with a small unheated pool, jacuzzi bath and an outside shower. I really enjoyed taking a shower outside in the rain, but I guess it's not for everyone. It was a good fit for a couple with two children.

The location of the villa is excellent as it's very close to the beach and the beach pool. The premises of the hotel are very big, so the location of the room is crucial. It's worth making sure your room location is convenient for walking. There are complimentary golf carts with drivers that you can use to get around the hotel premises or to Railay East.

There are two pools — one on the beach, which is very nice, and another one in the middle of the hotel.
The breakfast is good. For dinner, we went by foot to the main street and tried out different local restaurants each evening.The massage treatments at the spa were great and professional.

We arrived at the hotel by a private long boat taxi from Ao Nam Mao Pier, I understood that there is a complimentary long boat taxi if you arrive at specific times.
From the pier at Railay East there is a golf cart with a driver that transfers you with the luggage to the reception on Railay West.

We highly recommend taking the One Bedroom Luxury Pool Villa for an amazing stay!

Check in staff were very polite.
Breakfast was included and that was excellent right on the Beach.
Hotel has 2 pools and one is right on the beach which was a big plus. Sadly no staff appeared to be looking after the pool and some guests didn’t remove their empties so pool area became dirty during the day.
Overall the staff were not attentive or useful other than the maids doing the rooms who were delightful.
If I ran this hotel I would be training the staff to be much more interested in their guests during the day and how they could make the stay better.

For the price point I wouldn’t recommend.

We stayed at this resort during peak season, so we paid peak-season prices—but it was completely worth it. I’d come back to Krabi again anytime, peak season or not.

The single-building cottage setup is great. It felt private and personal, and the courtyard sun beds were perfect for relaxing without feeling surrounded by other guests. At night, it was a surprisingly great spot for stargazing, and during the day it made drying swimsuits easy.

Breakfast was a highlight too—having a delicious buffet right by the beach in the morning was amazing. The food, atmosphere, and even the music brought back that “vacation feeling” instantly.

The location was very convenient, with good restaurants and shops nearby, and Phra Nang Beach was closer than from most resorts. The resort’s boat service was smooth and efficient, and the lounge area was a comfortable place to cool down before departure.

We stayed here for three nights. First, the location is excellent — the pool is right on the beach, with direct access to the ocean, which is a big plus.

Unfortunately, the rooms were the biggest downside. We were very excited about our villa based on the photos, but it was a disappointment in person. The room felt dated and poorly maintained. There was an unpleasant scent when we arrived, which was addressed with a small candle rather than a proper fix. The outdoor bath/pool area was particularly concerning — it was dirty, with visible algae in the water features.

The pillows were also extremely uncomfortable, more like large decorative cushions than proper sleeping pillows.

Staff were okay overall. While they didn’t assist us with booking tours (we had to go through another resort), they were quick to bring fresh towels when requested.

Breakfast was included and was fine — a standard resort offering.

Overall, given the price point, we wouldn’t recommend this property.